Individuals FAQ

What is occupational health?

Occupational health is a branch of medicine that deals with the prevention and treatment of illness and injuries occurring at work or in specific occupations. The goal of the occupational medicine physician is to maintain workers’ health, prevent illness and treat the results of occupational illness or accident.

What should I do if I get injured at work?

If you are injured at work, you should notify your supervisor of your injury immediately. If your injury requires treatment by a physician your employer will direct you to proceed to Business Health Partners for evaluation and treatment. BHP accepts walk-ins without an appointment or you may call the closest BHP office to schedule an appointment.

I already have a Doctor, why do I need to go to BHP?

Business Health Partners clinicians are trained and have specialized experience in treating work related injuries and illnesses. We follow OSHA guidelines which is important to assure that you are getting proper treatment and can return to work quicker.

Does a Business Health Partners physician serve as my regular physician?

No. If a BHP physician discovers a medical condition that requires regular monitoring by a medical professional, you will be referred for follow-up with your primary care provider.

I went to the Emergency Department for treatment, do I need to go to BHP for follow up?

Yes. Business Health Partners will evaluate your injury, work up a treatment plan and establish work restriction when it is appropriate. We will also supply information to the workers compensation insurance carrier to assist in the administration of your claim as well as keep your employer advised of the status of your injury.

I saw the clinician at Business Health Partners but I am not able to go to work today?

You will need to contact your company representative. They will provide instructions to visit our clinic or to make other arrangements. BHP and your employer will take necessary steps to insure that you are getting the necessary care and are not at risk of further injury.

I have been released from care I started hurting again, what should I do?

Report this to your company representative. Your company will contact the insurance adjustor. The insurance adjustor will authorize an evaluation of the condition.

I missed my appointment, what should I do?

You will need to call Business Health Partners and schedule another appointment. BHP will send a letter to you, your employer, and the Insurance Adjustor. This letter is to advise that the employee has missed the scheduled appointment.

Will BHP write prescriptions or refills for medications not related to my work-related injury or illness?

No. Business Health Partners will only treat the worker compensation claim that has been authorized by the workers compensation insurance Claims Adjustor.

Can my family members receive care at Business Health Partners?

No. While BHP is an occupational health clinic we are affiliated with Family Health Partners which is located next door at both of our locations.

Under what circumstances should I visit a BHP physician?

You should visit Business Health Partners if you are injured on the job, you are required to have a regulatory physical exam, such as a DOT exam, Bus Driver exam, Medical Statement exam or OSHA mandated exam, if you need immunization for possible exposures at the workplace or if your employer requires you to have a drug or alcohol screen.

Do I need an appointment to visit BHP?

Appointments are suggested for all Business Health Partners visits in order for your employees or job candidates to be seen quickly by the BHP medical staff. Call (337) 626-1011 for appointments at all BHP offices.

Appointments are not required for initial injury care, drug screens, breath alcohol testing or flu shots. Your employees may simply walk-in to any BHP office.

Will my employer be notified regarding my visits to BHP?

Your employer is typically responsible for payment of all Business Health Partners services. They will be notified of injury care taking place, drug and alcohol test results, and your overall ability to do your job safely.

Where can I find a list of Business Health Partners locations and hours of operation?

Visit our Locations page for a listing of our offices.

What is the average wait time without an appointment for non-critical injuries at BHP?

The average wait time at Business Health Partners is 18 minutes.

What should I bring with me when I visit Business Health Partners?

All employees or job candidates must bring a photo ID to their visit. Employers should send with the employee or job candidate any company forms that they would like completed by the BHP clinical team. If an employee or job candidate will be having immunizations during their visit, they should bring their record of past immunizations. If an employee was injured at work and initially treated at an urgent care or emergency department, the employee should bring their medical documentation from the visit with them to Business Health Partners

How can I obtain the results of my drug test?

You can obtain the results of your drug test from your employer. If the results are positive, a review officer will contact you.

Can prescription drugs cause a positive urine drug test result?

Yes. If your drug screen test result comes back positive, a medical review physician will contact you and give you an opportunity to provide information on any prescription medications you may be taking that can explain the positive result. If a result is explained by a prescription medication, BHP will report the test result as negative (passing) to your employer.

Are my drug test results confidential?

Because your results are considered a medical record, they will fall under HIPAA guidelines in terms of confidentiality.

How can I obtain copies of my medical records from BHP?

You can contact the Business Health Partners office where you received your care for copies of your medical records.

Who do I call if I am unable to keep a scheduled appointment at Business Health Partners?

You can call (337) 626-1011 to cancel and reschedule your appointment if you are unable to keep it.

Will I receive a bill from BHP for the services provided?

Most BHP services are paid for by your employer or the Bureau of Workers’ Compensation of an allowed claim. If you have questions about whether or not your visit is covered, please contact BHP at (337) 626-1011.